The labor relations landscape in the retail industry has changed dramatically in recent years. A combination of factors – from The Great Resignation to the rise of e-commerce – has put immense pressure on brick-and-mortar retailers. Global workplace stressors have increased labor issues, adding pressures around no-contact sales, compliance, and operational changes. These factors were intensified by a labor shortage in the industry, as well as increased union organizing efforts. In response, retail companies have sought out IRI’s management consulting expertise for help with employee communications and labor relations. labor relations. IRI Consultants has helped businesses within the retail sector prepare for the challenges ahead with strategy and resources to meet an ever-changing industry.