Labor relations in the hospitality and gaming industries were among the hardest hit by the pandemic. Jobs were lost, businesses shuttered, and careers upended, putting management consulting firms in high demand in order to develop new approaches. While the labor market is slowly beginning to recover, one of the most pressing issues that remain for hospitality and gaming businesses is a shortage of viable workers. This is due to a combination of factors, like economic downturns surrounding the pandemic as well as long-term structural changes in the employment landscape that preceded it. With the help of IRI's management consulting strategies, hospitality and gaming sectors can return to pre-pandemic stability as soon as possible and be better equipped for a sustainable future.